About the job
Join Prudentica Consulting LLP as an Asterisk and SIP Infrastructure Engineer, a pivotal role that fuses Asterisk-based PBX system mastery with extensive SIP infrastructure expertise. You will be instrumental in supporting, enhancing, and troubleshooting our proprietary Cloud5 Asterisk PBX, while also managing SIP connectivity, routing strategies, SBC configurations, and VoIP quality assurance.
Key Responsibilities
- Administer and develop features for the Asterisk-based Cloud5 PBX platform, including AGI scripting, dial plans, voicemail, and backend database integration.
- Monitor and troubleshoot SIP signaling, call routing, and RTP quality.
- Conduct packet analysis (e.g., with Wireshark) and resolve SIP-related issues.
- Maintain SBCs, NAT traversal settings, and redundancy configurations.
- Ensure successful SIP integration with CXone, UCaaS, CRM, and carrier networks.
- Implement system patches, updates, and conduct failover testing.
- Collaborate on capacity planning, system redesigns, and feature enhancements.

