About the job
About the Role
Gratia is enhancing its exceptional delivery team to design and implement vital operational workflows for a prestigious US client. As an Automation Specialist, your role will be to convert intricate process maps into robust and scalable workflows using Airtable.
You will collaborate closely with Business Analysts who handle process mapping, stakeholder interactions, and project requirements, allowing you to focus entirely on developing, configuring, and delivering effective technical solutions.
Why Join Gratia?
High Ownership: Take full responsibility for the quality and execution of builds. Business Analysts provide clear process maps and specifications, enabling you to focus on your craft.
High-Profile US Client: Witness the direct impact of your contributions with rapid iteration cycles and increased visibility, plus the possibility of project extension.
Future Opportunities: Top performers receive priority for upcoming workflow automation projects with Gratia across various clients and workflow tools.
What You’ll Do
Design and configure intelligent forms, approval workflows, automation processes, conditional logic, and user permissions within Airtable.
Establish efficient table structures and field mappings to ensure data integrity and robust reporting throughout every workflow stage.
Rapidly implement changes based on specifications and feedback as Gratia values quick, high-quality iterations.
Identify and troubleshoot issues related to automation scripts, permissions, and edge cases within Airtable workflows.
Provide thorough configuration documentation and maintenance guidance for each completed workflow.
What We Are Looking For
Hands-on experience crafting advanced workflows in Airtable, including proficiency in Airtable Automations, scripting, and integrations.
Expertise in managing roles, permissions, routing logic, SLAs, and ensuring data integrity within workflow applications.
A strong ability to interpret written specifications and independently deliver production-ready workflows.
Proficient in English—able to confidently explain technical concepts and document solutions.
Willingness to overlap with US business hours as necessary for meetings and real-time collaboration.

