Qualifications
Responsibilities:Oversee the safe movement of vehicles into and out of the Inspection Center for repairs while consistently meeting or exceeding production and quality benchmarks.Achieve or surpass daily, weekly, and monthly inventory production goals.Supervise the daily operations of the assigned team; assess team strengths and weaknesses, identify opportunities for improvement, and implement necessary steps.Engage and mentor team members, providing effective coaching, development, and performance management; deliver constructive feedback and exemplify desired skills.Foster a work environment that encourages positive communication, teamwork, and adherence to Carvana’s core values.Communicate vital information to team members, ensuring clarity around expectations, performance metrics, and objectives.Address and resolve conflicts among team members proactively.Ensure compliance with systems, policies, procedures, and performance standards.Review and authorize the identification of mechanical and physical defects in incoming inventory.Lead a team of production associates, collaborating with the Inspection Center General Manager to determine when to repair or reject inventory based on estimated repair costs and overall vehicle quality.Conduct training for team members to enhance their skills and efficiency.
About the job
About Carvana
At Carvana, we don't just sell cars; we redefine the car buying experience. Our commitment is straightforward: we will never sell a vehicle to a customer that we wouldn't feel comfortable letting our own mothers drive. To ensure our vehicles are in impeccable condition, we've established multiple Reconditioning Centers across the nation, where each car is meticulously inspected, polished, and photographed before being showcased on our website. Utilizing our rigorous 150-point inspection process, we guarantee that every vehicle meets our high mechanical and cosmetic standards.
We are dedicated to providing the highest quality vehicles to our customers, striving to create a hassle-free and superior car buying experience. We are on the lookout for passionate and talented individuals who can help us fulfill this promise.
Do you have what it takes to be a part of our dynamic team? Read on to discover what we are looking for!
Position Overview:
The Automotive Detail Team Lead serves as a front-line supervisor, responsible for directly managing and developing a team of hourly associates within the Inspection Center, consistently achieving production targets. Note that this role is not visa eligible.
About Carvana
Carvana is revolutionizing the car buying process, prioritizing customer satisfaction and vehicle quality above all. Our innovative approach ensures that every car we sell meets the highest standards of excellence, creating a seamless and enjoyable experience for our customers.
