About the job
Join Our Dynamic Team as a Parts Specialist!
At Carvana, we pride ourselves on delivering top-notch customer service. As a Parts Specialist, you will be instrumental in assisting our customers by accurately identifying automotive parts, facilitating order fulfillment, and offering expert product recommendations. Your commitment to ensuring customers receive the correct parts, combined with your exceptional service skills, will play a vital role in our success. Additionally, you will support our internal shop team by managing parts inventory and providing high-quality service.
Pay Range: $20-$22 per hour
Your Responsibilities:
- Welcome customers with a friendly and professional demeanor.
- Identify and recommend automotive parts based on customer and technician needs.
- Source and order complex automotive parts for our customers and internal shop team.
- Process sales transactions, including parts orders and returns.
- Maintain a clean and organized parts counter and stock room.
- Assist with inventory management and replenishment.
- Work collaboratively with the internal shop team and suppliers to ensure timely delivery of parts.
- Provide technical support and guidance to customers regarding parts compatibility and installation.
- Address customer inquiries and resolve concerns promptly and professionally.

