About the job
Join our team as an Automotive Warranty and Technical Support Specialist, where you will serve as the crucial liaison between dealers and the manufacturer addressing product-related issues and contributing significantly to solution development. You will provide both written and verbal support to authorized repairers in diagnosing and resolving vehicle issues utilizing the manufacturer’s advanced systems and databases. Additionally, you will play a vital role in managing warranty claims, including those related to Pre-Delivery Inspection (PDI).
We seek automotive technical professionals who excel in customer service and communication.
Key Responsibilities:
- Deliver expert assistance in diagnosing intricate technical issues while supporting the dealer network in swiftly resolving technical product concerns and warranty evaluations.
- Collaborate closely with workshop technicians and dealership staff, providing repair instructions through specified communication channels.
- Utilize your practical workshop experience to develop solutions across our full product range, acting as a key interface between the manufacturer and dealers.

