About the job
Join our dynamic Managed Services support team as an AWS and OCI Engineer, where you will be instrumental in delivering exceptional services to our global HPE clientele. The ideal candidate will possess robust administrative, operational, and managerial expertise in AWS and Oracle Cloud Infrastructure (OCI), demonstrating a strong commitment to customer satisfaction and an aptitude for adapting to various cultural contexts.
Your role will include providing advanced support and strategic direction, addressing complex issues through root cause analysis and performance optimization. You will be pivotal in supporting transition and transformation initiatives, including migrations, upgrades, and automation efforts.
Acting as a technical liaison, you will collaborate effectively with internal teams, clients, and third-party vendors. Additionally, you will have the opportunity to mentor junior engineers and contribute to knowledge sharing and process enhancements.

