About the job
Join our team at Deutsche Glasfaser as a B2B Customer Management Associate! In this pivotal role, you will engage with our existing business clients to ensure outstanding service delivery and satisfaction. You will play a crucial role in managing relationships, resolving inquiries, and fostering long-term partnerships.
Your day-to-day responsibilities will include:
- Communicating effectively with business clients to understand their needs and concerns.
- Providing solutions and support to enhance customer experience.
- Collaborating with internal teams to ensure service excellence.
- Identifying opportunities for upselling and cross-selling our products and services.

