About the job
Join ISTA Solutions, a leading outsourcing and offshoring company, as we expand our dynamic team! We are actively seeking a skilled Back Office Associate to enhance our healthcare account operations. Enjoy a supportive environment that prioritizes employee happiness and promotes work-life balance. At ISTA Solutions, we are committed to fostering a culture of long-term success and continuous learning. If you’re a collaborative individual eager to contribute to our mission, we want to hear from you!
Key Responsibilities:
- Accurately perform eligibility verification for healthcare members in a timely manner.
- Manage inbound and outbound calls regarding healthcare inquiries.
- Deliver clear and professional communication to resolve member concerns.
- Maintain and update member information within our systems with precision.
- Follow organizational policies, procedures, and service level agreements.

