About the job
Join ISTA Solutions, a leading outsourcing and offshoring company, as we seek a skilled Back Office Customer Service Representative to become part of our dynamic and growing team. Here, you'll collaborate with exceptional professionals who value employee satisfaction and maintain a healthy work-life balance. At ISTA Solutions, we cultivate a culture centered on long-term success and continuous learning. We are looking for a dedicated team member ready to contribute to our mission.
Key Responsibilities:
- Consolidate and input data for analytical reports.
- Analyze and enhance processes and applications through critical thinking.
- Collaborate with stakeholders to identify and implement process improvements.
- Assemble data within established timelines.
- Conduct quality control checks on applications and data integrity.
Qualifications:
- A minimum of 6 months experience in Reports Analytics or a related field.
- Proficiency in MS Excel is essential.
- Familiarity with dashboards, reports, and portals.
- Strong verbal and written communication skills in English.
- Exceptional analytical and problem-solving abilities.
- Self-motivated with the capacity to thrive in a fast-paced environment with minimal supervision.
- Willingness to work onsite in Shaw, Mandaluyong City.
- Able to work night shifts.