About the job
Join the Encore Boston Harbor as a Bar Porter! In this pivotal role, you will uphold the cleanliness and sanitation of our bar and cocktail venues, ensuring a pristine environment before, during, and after guest service. Your responsibilities will include supporting departmental operations, adhering to Encore Standards, and delivering an exceptional experience for both guests and team members.
Key Responsibilities:
- Uphold all core values and standards set by Encore Boston Harbor.
- Participate in the formulation and execution of departmental goals and policies while evaluating operational effectiveness and implementing necessary improvements.
- Ensure compliance with internal policies, local, state, and federal regulations within the department.
- Deliver outstanding service and satisfaction across the property.
- Contribute to effective communication and best practices within the company.
- Stay updated on departmental developments and changes.
- Manage multiple priorities in a fast-paced environment while meeting deadlines.
- Assist in the collection and transportation of soiled glassware.
- Polish glassware to ensure it meets guest expectations.
- Maintain cleanliness of bar equipment and tools, including guest-facing decorative items.
- Conduct regular cleaning of trash receptacles, counters, tables, chairs, and railings.
- Dust furniture and mop floors to maintain a clean environment.
- Communicate effectively and courteously with guests and internal customers.
- Report any issues or guest feedback to supervisors promptly.
- Participate in daily briefings and scheduled meetings.
- Prepare necessary materials and equipment ahead of your shift.
- Prioritize workplace safety by adhering to company safety standards.
- Engage in ongoing education and training to enhance industry knowledge.
- Perform other relevant duties as assigned.