About the job
Job Purpose
The Bid & Design Supervisor plays a crucial role in leading and enhancing bid, tender, design, and specification efforts by collaborating closely with Sales, Project Management, and various cross-functional teams. This position serves as a key partner in effectively translating customer workspace strategies into valuable product and service offerings that strengthen Haworth's value proposition. The supervisor is responsible for maintaining high-quality design outputs, ensuring precise pricing, safeguarding margin integrity, and guaranteeing timely tender submissions, all while striving for operational excellence, financial success, and superior customer satisfaction.
Your Daily Responsibilities
Supervise and collaborate with Sales teams to thoroughly interpret tender and request specifications, ensuring clear alignment on project scope, timelines, and deliverables.
Oversee the development of design concepts, including product specifications, standard and non-standard configurations, renders, space planning, and detailed floor plan layouts.
Review and validate margin checks to ensure adherence to technical specifications, cost accuracy, and commercial objectives.
Coordinate with Haworth factories and approved third-party suppliers to gather pricing and lead times for non-standard products and unique requirements using technical drawings.
Act as the central liaison with internal teams such as Finance, Purchasing, Specials, Visualization, Ideation, Sustainability, Supply Chain, and Project teams to ensure alignment in bids and proposals.
Ensure the creation, accuracy, and quality of operational and maintenance manuals, product presentations, and tender-related documents.
Govern the maintenance and archiving of drawings, specifications, and bid documents in accordance with document control standards.
Consolidate, verify, and approve all tender submissions, ensuring completeness, accuracy, and timely delivery.
Coordinate cross-functional deliverables and serve as the primary point of clarification for scope, timelines, and technical inquiries during the bidding and tender phases.
Lead mock-up exercises by developing mood boards, visual concepts, and high-quality presentation materials.
Oversee the creation of visual and presentation materials utilizing appropriate design and presentation tools.
Support and supervise electronic bid responses in partnership with Global Account Managers.
Supervise coordination with Project and Life Cycle Service Managers regarding churn, reconfiguration, and service-related tasks, including proposal development and pricing.
Review and approve margin calculations and order documentation for projects and service works prior to order processing.
Act as an escalation point for Sales and Customer Service inquiries, ensuring timely and effective resolution.
Mentor and support Bid and Design team members to ensure consistent quality and adherence to best practices.