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Experience Level
Experience
Qualifications
Strong communication skills in both English and Spanish are essential. Candidates should demonstrate problem-solving abilities, adaptability, and a commitment to customer satisfaction. Previous experience in customer service or a contact center role is preferred but not mandatory.
About the job
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a purpose-driven financial services company that aims to make financial goals attainable for its members. We provide intelligent solutions for borrowing, saving, and budgeting, empowering individuals to confidently build a brighter financial future. Since our inception, we have disbursed over $21.3 billion in responsible and affordable credit, saved our members more than $2.5 billion in interest and fees, and assisted in setting aside an average of over $1,800 each year.
WORKING AT OPORTUN
Joining Oportun means being part of a unique team that promotes a diverse, equitable, and inclusive culture where everyone feels valued and encouraged to share their viewpoints. This inclusive environment is pivotal to our organizational performance and our mission to provide affordable credit to those traditionally overlooked by the financial sector. We actively celebrate and support our inclusive culture through various employee resource groups.
POSITION OVERVIEW
The Bilingual Contact Center Agent is expected to have a strong sense of urgency while managing calls or resolving cases through various communication channels such as phone, email, and chat.
About Oportun
Oportun is committed to helping its members achieve financial success through responsible credit solutions and a supportive community that fosters inclusivity and diversity.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Strong communication skills in both English and Spanish are essential. Candidates should demonstrate problem-solving abilities, adaptability, and a commitment to customer satisfaction. Previous experience in customer service or a contact center role is preferred but not mandatory.
About the job
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a purpose-driven financial services company that aims to make financial goals attainable for its members. We provide intelligent solutions for borrowing, saving, and budgeting, empowering individuals to confidently build a brighter financial future. Since our inception, we have disbursed over $21.3 billion in responsible and affordable credit, saved our members more than $2.5 billion in interest and fees, and assisted in setting aside an average of over $1,800 each year.
WORKING AT OPORTUN
Joining Oportun means being part of a unique team that promotes a diverse, equitable, and inclusive culture where everyone feels valued and encouraged to share their viewpoints. This inclusive environment is pivotal to our organizational performance and our mission to provide affordable credit to those traditionally overlooked by the financial sector. We actively celebrate and support our inclusive culture through various employee resource groups.
POSITION OVERVIEW
The Bilingual Contact Center Agent is expected to have a strong sense of urgency while managing calls or resolving cases through various communication channels such as phone, email, and chat.
About Oportun
Oportun is committed to helping its members achieve financial success through responsible credit solutions and a supportive community that fosters inclusivity and diversity.