About the job
Are you fluent in both German and English and eager to work from the comfort of your home in Spain? Join our dynamic team at SIXT as a Customer Service Agent and provide exceptional support to our German-speaking customers. If you take pleasure in assisting customers through phone and email, this is the perfect opportunity for you. Apply today!
YOUR ROLE
- Serve as the primary contact for our German clientele, addressing all inquiries related to bookings before, during, and after their experience.
- Assist customers through phone and email interactions, ensuring a seamless communication experience.
- Engage customers with comprehensive knowledge of our products and services to enhance their experience.
- Elevate customer satisfaction and foster loyalty through attentive and professional service.
- Collaborate effectively within the team to manage administrative responsibilities and enhance operational efficiency.
YOUR SKILLS
- Fluency in German with excellent English communication skills.
- A strong customer-oriented approach with a genuine passion for service.
- At least 1 year of professional experience in a similar customer service role.
- Proficient in MS Office and comfortable with technology.
- Ability to work remotely from home, with flexible availability from Monday to Sunday.
WHAT WE OFFER
- Work-Life Balance: Enjoy the flexibility of a fully remote position.
- Employee Benefits: Access a range of discounts on SIXT services, travel, technology, and more.
- Team Building Activities: Participate in engaging team events and international gatherings.
- Professional Growth: Work alongside a motivated and skilled team, fostering your career development.

