We invite you to apply if you meet the following criteria:- You possess C1-level proficiency in English and are fluent in Dutch, along with either German or Swedish.- You are ideally available for full-time work.- This position is based in our Barcelona office with a hybrid work model; the first two months of employment will be primarily on-site for training and adaptation. Our office is located at Carrer de la Constitució, 1, 08960 Sant Just Desvern, Barcelona.
About the job
As a vital member of our customer service team, your daily responsibilities will encompass:
- Handling incoming calls and responding to client and dealership emails promptly. - Proactively following up with customers to ensure their inquiries are thoroughly addressed. - Conducting reminder calls and checking on issues to maximize customer satisfaction. - Maintaining and updating databases, preparing reports, and generating summaries.
About MSX International
At MSX International, a leading consultancy firm in the automotive sector, we pride ourselves on our innovative solutions that drive business success for our clients. With over 500 professionals across Spain and Portugal, our team has more than 25 years of experience in the industry.Our multilingual and multicultural contact center operates dynamically, promoting collaboration and creative problem-solving to ensure every client receives exceptional service tailored to their unique needs.
This job posting is no longer active and is not accepting applications.
We invite you to apply if you meet the following criteria:- You possess C1-level proficiency in English and are fluent in Dutch, along with either German or Swedish.- You are ideally available for full-time work.- This position is based in our Barcelona office with a hybrid work model; the first two months of employment will be primarily on-site for training and adaptation. Our office is located at Carrer de la Constitució, 1, 08960 Sant Just Desvern, Barcelona.
About the job
As a vital member of our customer service team, your daily responsibilities will encompass:
- Handling incoming calls and responding to client and dealership emails promptly. - Proactively following up with customers to ensure their inquiries are thoroughly addressed. - Conducting reminder calls and checking on issues to maximize customer satisfaction. - Maintaining and updating databases, preparing reports, and generating summaries.
About MSX International
At MSX International, a leading consultancy firm in the automotive sector, we pride ourselves on our innovative solutions that drive business success for our clients. With over 500 professionals across Spain and Portugal, our team has more than 25 years of experience in the industry.Our multilingual and multicultural contact center operates dynamically, promoting collaboration and creative problem-solving to ensure every client receives exceptional service tailored to their unique needs.