About the job
Join our dynamic team at International Dairy Queen, Inc. as a Bilingual Sourcing and Supply Chain Manager in Mexico City, where you'll play a vital role in supporting our LA&C markets. In this individual contributor position, you will be responsible for the strategic and operational management of sourcing tailored for the Latin America and Caribbean regions, specifically Mexico and select emerging markets.
Your expertise will guide the identification of suppliers, ongoing supplier management, and the development and execution of sourcing strategies designed to ensure a reliable, cost-effective, and high-quality supply of food, packaging, and indirect materials for our restaurant operations, growth, and innovation.
Collaboration is key as you work closely with cross-functional teams, including Quality (FSQR), Marketing, Finance, Operations, Distribution, Franchisees, and Suppliers, to ensure the flawless execution of core menu items, Limited Time Offers (LTOs), and the successful opening of new markets or restaurants. You will also play an essential role in supplier governance, risk management, cost optimization, and ensuring supply continuity in a fast-paced quick-service restaurant (QSR) environment.
In this role, you will closely coordinate with the Distribution Manager to guarantee end-to-end supply chain continuity with our third-party logistics partners while maintaining clear ownership of sourcing, supplier strategy, and commercial performance.
Key Responsibilities:
- Identify and nurture local and regional suppliers, collaborating with FSQR and Operations to meet the needs of the Dairy Queen (DQ) brand and franchisees.
- Manage supplier relationships within Mexico, including negotiating pricing, coordinating supply planning, and resolving conflicts.
- Spot product and supplier opportunities to drive cost-saving initiatives and support Limited Time Offers (LTOs) as required.
- Oversee the development and management of Requests for Proposals (RFPs) for all food, packaging, and other products needed for DQ stores.
- Develop and implement long-term category strategies that optimize cost, enhance supply resilience, and maintain quality to support brand growth and innovation.
- Lead supplier risk assessments, mitigation planning, and business continuity strategies to ensure uninterrupted supply in high-volatility environments.
- Ensure supplier compliance with brand standards, food safety regulations, and ethical sourcing policies in partnership with Quality and Legal teams.
Cross-Functional Support and LTO Execution:
- Support category growth and the execution of the product calendar within LA&C. Collaborate with a cross-functional team to manage supply chain processes aligned with DQ's Menu Vision.
- Facilitate the implementation, utilization, and reporting of the pipeline and innovation process throughout various stages of project and timeline management to streamline product development.