About the job
Join our dynamic team as a Bilingual Technical Sales Engineer where you'll play a pivotal role in guiding international clients through their technical solution choices. Your expertise will be crucial in coordinating first-level technical assistance for API solutions, ensuring smooth implementation and resolving any technical issues that arise during the process.
As a skilled coordinator, you'll manage relationships with both internal and external stakeholders, oversee the progress and execution of action plans, and provide essential support after the go-live phase.
Pre‑Sales Support
- Assess customer needs and formalize their requirements
- Identify and recommend the most suitable solution
- Assist in contract establishment
- Lead the proposal and implementation of the technical solution
Solution / Offer Design
- Craft solutions tailored to the intricate needs of our clients
Testing Phase Support
- Guide the client in creating test plans and conducting test campaigns
- Offer assistance throughout the testing phase
Implementation
- Design the implementation model and coordinate with the technical team
- Execute the deployment of the technical solution
Post‑Go‑Live Support
- Handle incidents and deliver after-sales technical support

