About the job
PLATA is a cutting-edge digital financial services and technology company aspiring to be the go-to choice for financial services in the Mexican market. We are dedicated to providing all our clients with financial solutions characterized by inclusion, simplicity, convenience, trust, and security.
Founded in 2022 by a team of executives and investors who have developed some of the most innovative and successful solutions and companies in the global digital banking industry, PLATA is on an exciting growth trajectory.
About the Team
The primary objective of the Brand Ambassador is to serve as the first point of contact between the company and its clients, delivering products directly and ensuring an exceptional experience in every interaction. This role also focuses on building strong, lasting relationships with customers, ensuring their satisfaction and trust in our brand.
The main responsibilities of our Brand Ambassador include:
- Being the closest person to our clients, acting as their initial contact.
- Training each client to activate their card effectively.
- Ensuring all our customers feel secure and confident in our services.
- Acquiring new clients through prospecting, cold selling, or direct outreach.
- Conducting 100% fieldwork.

