Commercial Renewal and Expansion Specialist (LATAM, Remote)About WhippyWhippy is an innovative AI communication platform that empowers some of the largest staffing and workforce companies in the United States to enhance their operations by replacing manual workflows with intelligent AI agents across various channels including voice, SMS, chat, and automation. With a robust annual recurring revenue of $6M, we are a bootstrapped company experiencing rapid growth.Important Note Before ApplyingPlease be aware that this is NOT a billing administrative position, nor is it a role focused solely on renewals processing or call center tasks. This position is designed for a commercial specialist who will manage all conversations related to dollars and contracts within our established customer base. You will engage in live Zoom discussions with clients daily, addressing topics such as pricing, overages, upgrades, and contract terms. If you are not comfortable performing proration math during these conversations, this position may not suit you.Role OverviewAs a Commercial Renewal and Expansion Specialist at Whippy, you will take charge of all commercial discussions with our existing customers. Your responsibilities will include managing renewals, upgrades, downgrades, expansions, conducting proration math, creating contracts, addressing Stripe billing issues, and handling MSA paperwork. You will step in whenever a Customer Success Manager identifies an account that requires a commercial conversation. Your role is to introduce cross-sell opportunities during renewal discussions and to provide warm leads to the sales team. This is not a role focused on acquiring new clients or processing paperwork post-sale; you will be the key person on the call, executing calculations, proposing contract structures, and securing signatures.Success in this role necessitates strong commercial instincts, contract comprehension, the ability to maintain composure under pressure, and proficiency in real-time numerical reasoning. Candidates who struggle with customer frustration, have difficulty performing contract math during calls, or tend to escalate issues rather than resolve them will likely not thrive in this environment.Key ResponsibilitiesConduct commercial calls with existing customers, covering renewals, upgrades, downgrades, expansions, and billing discussions.Perform live contract math on customer calls, including proration, package comparisons, overage assessments, and credit reconciliations.Prepare and distribute contracts for existing customers, including amendments, renewals, and supersession agreements with prorated credits.Manage Stripe-related billing issues for existing customers.

Join Domino's Pizza, Inc. as an Assistant Manager and become a key player in our exciting and fast-paced environment! In this role, you will support the management team in overseeing daily operations, ensuring exceptional customer service, and driving sales. If you are a motivated individual with a passion for leadership and teamwork, we want to hear from you!

Join our dedicated team at Northwestern Medicine as a Medical Laboratory Scientist in our Core Laboratory. This full-time position offers the opportunity to contribute to critical health outcomes during the night shift. You will collaborate with a team of professionals to ensure accurate and timely laboratory results.

Director of Customer SuccessAbout WhippyWhippy is an innovative and rapidly expanding AI communication platform dedicated to transforming the operational efficiency of major staffing and workforce companies across the United States. By integrating intelligent AI agents into voice, SMS, chat, and automation, we are redefining the way businesses operate. Currently, we are at $6M ARR and are proud to be a bootstrapped company that is experiencing significant growth. Our post-sales team plays a crucial role in customer retention and expansion, making this recruitment a top priority.Important Note Before ApplyingThis position mandates a robust engineering or technical implementation background. Candidates must have prior experience as a Solutions Engineer, Deployment Engineer, Technical Implementation Consultant, or in a similar hands-on technical role before transitioning into a customer success leadership position. We will not consider profiles that are purely customer success or account management, regardless of their experience level. You will oversee Deployment Engineers responsible for writing production code, thus technical credibility to assess their work and engage in conversations with CTOs is essential.Role OverviewThis is a player-coach position where you will directly manage Whippy's most strategically significant customer accounts while leading a diverse team of Customer Success Managers (CSMs) and Deployment Engineers across LATAM. You will be the go-to person whenever a customer issue arises, responsible for crafting playbooks, establishing standards, and ensuring that technical discussions are well-informed.This role presents a unique ground-floor leadership opportunity within a fast-growing bootstrapped AI company, free from the constraints of venture capital. The successful candidate will have the opportunity to advance to Head of Customer Success and eventually to VP as we continue to scale.Key ResponsibilitiesTake ownership of a portfolio of Whippy's most critical enterprise accountsLead and mentor a team of CSMs and Deployment Engineers across LATAMDevelop customer success playbooks, onboarding frameworks, health scoring metrics, and team standards from the ground upServe as the escalation point for intricate and high-stakes customer scenariosConduct Quarterly Business Reviews (QBRs), account assessments, and executive-level discussions with enterprise clientsCollaborate directly with the CEO and CTO to monitor team performance, customer satisfaction, and product strategyAssist in hiring and onboarding as the team expandsAct as a liaison between our US customer base and our LATAM execution team

Join AECOM as a Technical Design Lead specializing in Data Centres. In this pivotal role, you will oversee and guide the technical design process, ensuring that our data centre projects meet the highest standards of quality and efficiency. You will collaborate with cross-functional teams, leveraging your expertise to innovate and enhance our design methodologies.

As a Technical Design Lead specializing in Data Centres at AECOM, you will take the reins on innovative projects that shape the future of infrastructure. Your expertise will guide a talented team through the intricacies of technical design, ensuring that our data centre solutions exceed client expectations and adhere to industry standards.

Join AECOM as a Technical Design Lead specializing in Data Centres. In this pivotal role, you will oversee the technical design aspects of our data centre projects, ensuring they meet our high standards of excellence and innovation. You will collaborate with cross-functional teams to deliver cutting-edge solutions that drive efficiency and sustainability.

Join NBCUniversal as a Human Resources Coordinator in a temporary capacity, where you will play a crucial role in supporting our HR initiatives. This position is ideal for individuals eager to kickstart their careers in human resources and contribute to a dynamic team.

Join Our Dynamic Team as a Customer Support Specialist (LATAM, Remote)About WhippyWhippy is an innovative AI communication platform that empowers the largest staffing and workforce companies in the United States to transition from manual processes to efficient AI-driven solutions across voice, SMS, chat, and automation. With a strong current ARR of $6M, we are a bootstrapped company on an exciting growth trajectory.Note Before ApplyingThis role is NOT a help desk or BPO position, nor does it involve ticket queues. If your last experience was in a scripted support environment such as Teleperformance, Concentrix, or Sutherland, this role may not be suitable for you. This is a technical and fast-paced customer-facing position with a 2-minute response SLA requiring daily diagnostic work.Role OverviewOur Customer Support Specialists play a crucial role in assisting clients who utilize workflow automation instead of custom API integrations. Your daily tasks will include configuring, constructing, and troubleshooting automated workflows through Whippy's internal workflow builder and no-code platforms like Zapier. Although coding is not required, you must possess the mindset of an operator who comprehends automated workflows and their potential issues.Key ResponsibilitiesRespond to customer inquiries via Intercom, ensuring a 2-minute response SLA on chat.Diagnose and rectify misconfigurations in workflows, campaign errors, carrier issues, and compliance rejections.Build and troubleshoot automated workflows using Whippy’s internal tools and Zapier.Proactively monitor customer usage and reach out before issues are reported.Document bugs in Linear with thorough details and follow through to resolution.Collaborate with telephony providers like Telnyx, Bandwidth, and Twilio when necessary.Manage a diverse portfolio of accounts with both reactive and proactive engagement.Create and share documentation of solutions and playbooks with the support team.QualificationsProven experience in SaaS support, distinct from BPO, scripted roles, or call centers.Proficient in building and troubleshooting automated workflows using platforms like Zapier.Strong problem-solving skills and a proactive approach to customer service.Ability to work effectively in a fast-paced environment with minimal supervision.

As a Lead Technical Designer specializing in Data Centres at AECOM, you will play a pivotal role in shaping the future of technology infrastructure. You will be responsible for leading design initiatives, ensuring the integration of innovative solutions while adhering to industry standards and best practices. Join us in creating state-of-the-art facilities that power critical services across the globe.

We are seeking a dedicated and innovative Technical Design Lead for our Data Centres team in London. In this pivotal role, you will lead design initiatives and contribute to the development of state-of-the-art data centre facilities. Your expertise will ensure that our projects meet the highest standards of functionality, efficiency, and sustainability.

Join the fun and fast-paced team at Domino's as a Delivery Driver in Weiser, ID! As a key player in our operation, you will ensure that our delicious pizzas reach our customers safely and on time. Enjoy flexible hours, competitive pay, and the opportunity to work in a dynamic environment.

Join Miratech as a Senior IT Recruiter and take the lead in shaping our talent acquisition strategy! In this pivotal role, you will be responsible for identifying, attracting, and hiring top-tier IT professionals to join our dynamic team. Your expertise in recruitment, coupled with your passion for technology, will drive our mission to deliver exceptional service to our clients.As a Senior IT Recruiter, you will collaborate closely with hiring managers to understand their needs and create effective recruitment plans. You'll utilize various sourcing techniques, including social media and networking, to engage potential candidates and enhance our employer brand. Your analytical skills will help you evaluate candidates effectively, ensuring we select individuals who align with our company values and culture.

Join Miratech as a Senior IT Recruiter and play a crucial role in shaping our team by attracting top talent in the IT sector. In this position, you will leverage your expertise to identify, engage, and hire exceptional candidates, ensuring that we continue to deliver outstanding services to our clients.As a Senior IT Recruiter, you will collaborate closely with hiring managers to understand their needs and develop effective recruitment strategies. Your ability to assess candidates’ skills and fit will be key, as will your commitment to fostering a diverse and inclusive workplace.

Customer Success Manager - Latin America (Remote)About WhippyWhippy is a rapidly expanding AI communication platform that empowers leading staffing and workforce companies across the United States to automate their workflows with intelligent AI agents across various channels including voice, SMS, chat, and automation. Currently, we have achieved an ARR of $6M, operating on a bootstrapped model and experiencing significant growth.Important Application NoteCandidates must possess either a degree in a STEM field (such as Engineering, Computer Science, Mathematics, or a related discipline) or have substantial experience working directly with APIs, webhooks, integrations, or automation workflows within a SaaS environment. This requirement is non-negotiable and essential for consideration.Role OverviewThis is a unique opportunity that goes beyond a standard Customer Success Manager role. At Whippy, you will take full ownership of your assigned accounts. Your responsibilities include conducting daily Zoom calls, onboarding new clients, addressing issues, advising on best practices, and managing a portfolio of accounts from the outset.You will collaborate with a Deployment Engineer on all technical accounts, managing the relationship, scheduling, and overall account management, while the Deployment Engineer focuses on deep technical implementations. While coding is not a requirement, a strong curiosity about technology and the ability to engage in technical discussions about integrations, webhooks, and product functionality are essential.If you tend to be reactive, escalate issues frequently, or lack experience with technical SaaS products, this opportunity may not be the right fit for you.Your ResponsibilitiesManage a portfolio of assigned customer accounts comprehensively.Conduct daily Zoom meetings for onboarding, training, troubleshooting, and regular check-ins.Assist customers in configuring and utilizing the Whippy platform effectively.Resolve issues and coordinate with the Deployment Engineer as necessary.Provide guidance on best practices, AI agent setup, campaign strategies, and workflow design.Proactively monitor customer activity and reach out before issues arise.Identify opportunities for account expansion and communicate them to the team.

Join our dynamic team at Mirage as a Technical Recruiter, where you will play a pivotal role in sourcing and attracting top-tier tech talent. In this fast-paced environment, you'll be responsible for managing the full recruitment lifecycle, from identifying potential candidates to onboarding new hires. Your expertise in technical roles will help shape our workforce and drive our innovative projects forward.

Join Ripple as a Senior Business Recruiter for a 12-month contract, where you will play a pivotal role in our talent acquisition strategy. You will be responsible for identifying and attracting top-tier talent to drive our business forward. Your expertise in recruitment will help shape our teams and contribute to Ripple's innovative culture.

We are seeking a highly skilled Senior Analyst in Mergers and Acquisitions (M&A) to join our dynamic team at boomilp. In this pivotal role, you will be responsible for conducting in-depth financial analysis, supporting due diligence processes, and assisting in the evaluation of potential acquisition opportunities. Ideal candidates will possess strong analytical skills, a keen eye for detail, and a passion for financial markets.

Join our dynamic marketing team at Eat N Go Limited as a Regional Marketing Associate. In this role, you will be instrumental in driving our marketing initiatives across various regions, developing strategies that resonate with our target audience, and contributing to our brand's growth.Your responsibilities will include conducting market research, analyzing consumer behavior, and collaborating with cross-functional teams to create impactful marketing campaigns. If you are passionate about marketing and eager to make a difference in a fast-paced environment, we want to hear from you!

Join Eat N Go Limited as a Brand Manager, where you will play a pivotal role in shaping our brand strategy and ensuring that our marketing efforts resonate with our target audience. You will lead brand initiatives, collaborate with cross-functional teams, and drive innovative campaigns that enhance brand visibility and engagement.