Qualifications
Required Qualifications:Proven experience as a Business Analyst or in a related role.Strong analytical and problem-solving skills.Familiarity with Salesforce or similar CRM platforms.Excellent communication and interpersonal abilities.Ability to work collaboratively in a fast-paced, multi-disciplinary team environment.Experience documenting business processes and systems integrations.Understanding of technology trends and their impact on the business.
About the job
Join the Arc'teryx Team:
As a Business Analyst at Arc'teryx, you will serve as a vital link between our Technology department and various business units, ensuring our guests enjoy a superior experience. You will be a key member of a Discovery-focused team dedicated to propelling our technology roadmap and executing impactful projects. In this role, you will lead efforts to gather and analyze requirements for various projects, features, and enhancements to guest experiences. Moreover, you will facilitate collaboration between business and technical teams, documenting business processes and systems integrations.
Meet Your Future Team:
The Guest Services Technology team at Arc'teryx strives to redefine the outdoor industry as leading technology partners and specialists. By collaborating closely with our internal stakeholders, we design and create guest service experiences that empower our agents to deliver exceptional customer service. You will be part of a small, yet impactful team that interacts with various departments across Arc'teryx, including Guest Services, ReBird, and Digital Marketing.
Our Discovery team is responsible for conducting thorough research and discovery on a wide range of projects, particularly those involving our Salesforce ecosystem, before transitioning into delivery phases. The broader team is structured into squads comprising developers, administrators, quality analysts, business analysts, and product managers. We collaborate closely with other teams, including Operations, Marketing, Finance, and Analytics, to ensure seamless execution of our initiatives.
About Arc'teryx
About Arc'teryx:At Arc'teryx, we are passionate about pushing the boundaries of design and technology in the outdoor industry. Our mission is to create innovative and high-quality products that enhance the outdoor experience for our customers. With a commitment to sustainability and excellence, we foster a collaborative environment where every team member contributes to our success. Join us and be part of a company that values creativity, teamwork, and a love for the outdoors.