About the job
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.
Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide round-the-clock, flawless support and fundamentally enhance their customer interactions. Fin seamlessly integrates with our Helpdesk to form the comprehensive Intercom Customer Service Suite, which is designed to offer AI-driven assistance for complex or high-touch inquiries necessitating human intervention.
Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we challenge norms, innovate rapidly, and consistently deliver remarkable value to our customers.
What’s the Opportunity?
As a Business Development Representative, you will be instrumental in driving revenue growth within the Intercom Sales organization through effective pipeline creation. Your role will be crucial in establishing the groundwork for Intercom Sales by engaging with prospects and customers and helping them appreciate the value of Intercom through innovative and captivating outreach.
We are committed to investing in our BDRs, providing them with opportunities to grow and develop within Intercom. We encourage our team members to step outside their comfort zones and reach goals they may have thought were unattainable. By joining the Business Development team at Intercom, you will become part of a community that values internal development and promotion. We seek individuals who are thrilled to work in a dynamic environment, make a significant impact, and rapidly advance their careers in sales.
As part of the BDR team, we support one another in achieving our objectives, surpassing expectations, and continuously delivering tangible business results. We are looking for a teammate who is eager to do the same!
Your Responsibilities:
- Strategic Account Targeting: Collaborate with Enterprise Account Executives to develop and prioritize strategic target account lists. This involves thorough analysis of firmographics, technographics, and intent data to pinpoint top opportunities.
- Expert Enterprise Prospecting: Build a new business pipeline through expert cold calling, highly personalized emails, and targeted LinkedIn outreach. You will consistently attract large-scale customers by crafting tailored messaging for C-level executives, orchestrating multi-threaded outreach campaigns, and utilizing sales intelligence tools to uncover vital insights and pain points.
- Exceptional Prospect Experience: Provide a remarkable and customized experience for prospects.