About the job
Your Mission
Join the Business Operations team at Vizzia as we strive to enhance efficiency across our sales and operations teams.
Your primary responsibility will be to design and implement tools and projects that streamline workflows, allowing our teams to operate faster and at scale.
In a fast-paced environment where impactful technical decisions can drive significant results, you will establish a robust, high-performing, and scalable infrastructure, paving the way for the future formation of a dedicated Productivity team.
Key Responsibilities
As a Business Operations Manager, you will spearhead the following initiatives:
- CRM & Sales Processes: Collaborate with Sales teams to structure the CRM and document best practices.
- ERP Implementation: Assess, select, and deploy an ERP system tailored for installation, maintenance, and logistics teams.
- Billing Optimization: Redesign the complete quote-to-cash process to enhance efficiency.
- AI Enablement: Launch an internal initiative to provide field and support teams with AI tools.
- Data Analytics: Develop reliable business dashboards to provide actionable insights.
Ideal Candidate Profile
Essential Qualifications
- Graduated from a prestigious business or engineering institution.
- Prior experience in consulting, a startup, or Business Operations.
- Strong proficiency in digital tools and a keen interest in technology.
- Proven ability to manage multiple projects simultaneously and see them through to completion.
- Competence in SQL/BI, automation, or no-code tools.
Desirable Qualifications
- Experience in deploying or structuring an ERP or CRM.
- Background in supply chain or operations.
- Experience leading or contributing to cross-functional projects involving multiple teams.
This Role is Perfect for You If…
- You are self-sufficient, organized, and pragmatic, with a genuine passion for tools that drive productivity.

