About the job
Campaign Manager
Primary Job Responsibilities:
The Campaign Manager is crucial in ensuring the successful execution of client campaigns. This role encompasses tactical recommendations, management, development, quality assurance, and reporting, collaborating with specialists as needed (e.g., Creative). You will thrive in a dynamic tech support environment, leveraging innovative technologies and providing face-to-face support to enterprise clients. Strong problem-solving skills and the ability to troubleshoot will be key to your success and career advancement!
Role/Responsibilities:
- Gather campaign requirements, timelines, and finalize briefings.
- Coordinate with cross-functional teams to drive email development.
- Oversee the creative process as needed.
- Analyze HTML assets and make revisions as necessary.
- Configure campaigns effectively.
- Create, manage, and troubleshoot audience data (data integrity is handled by BSA).
- Conduct quality assurance and testing for campaigns.
- Track campaign performance and generate reports.
- Manage communication regarding campaign timelines, scope, and costs.
- Maintain comprehensive campaign documentation.
- Provide client and internal training on campaign processes, platform tools, and custom applications.
- Monitor campaigns and triggers, addressing issues as they arise.
- Provide daily support for specific platforms and custom applications for self-deployment clients.
- Participate actively in internal and external meetings to stay updated on upcoming projects or campaigns.