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Experience Level
Experience
Qualifications
Ability to adapt to the changing needs of contracts or contractors.Proficient in MS Office and Google Docs.Minimum of two years of experience in career advisement, development, workshop facilitation, workforce curriculum development, public speaking, and content creation.Strong organizational skills to prioritize tasks and document client interactions effectively.Excellent telephone, computer, and communication skills, both written and verbal.Proven leadership abilities with a track record of thriving in collaborative, dynamic environments with diverse objectives.Professional familiarity with a wide range of occupations and career paths, particularly in the healthcare sector.Preferred: Bachelor's degree from an accredited institution in education, social services, healthcare, communications, or a related field; or at least two years of relevant experience.Customer service experience is required.
About the job
Establish a professional, one-on-one relationship with clients to identify and overcome barriers to employment. This involves assessment, personalized support, and effective coordination.
Deliver ongoing case management and follow-up to ensure client success.
Facilitate new client orientation and work closely with educational institutions, account managers, and management to ensure compliance with documentation requirements.
Lead professional development workshops to enhance client skills.
Maintain a well-organized database of client information and detailed records of all interactions, ensuring adherence to contractual obligations with funding agencies.
Conduct individualized assessments of employment readiness and provide referrals to relevant community and social service organizations as needed.
Thoroughly complete all required enrollment documentation.
Document participant interactions and activities in case notes, ensuring follow-up contacts are made as specified by contracts.
Develop solutions to address participant attendance challenges.
Assist with the preparation of project reports, including metrics on participation and placement.
Oversee program management, including coordination of introductory and weekly workshops, grant disbursement in line with funding targets, and collection of placement data.
Ensure quality and relevance in job preparation workshops, focusing on a business-driven curriculum and effective communication of next steps for participants.
Collaborate with the business services team to identify job openings, required qualifications, and training workshops that effectively prepare job seekers.
Create and implement a communication plan to keep staff informed about center-wide initiatives and their roles in achieving operational goals.
Engage in training, capacity building, and professional development activities; work with leadership to identify and address operational challenges.
Provide operational support as needed.
Assist with client intake services at the Center.
Support compliance-driven operational standards.
Perform additional tasks as assigned that are reasonably related to job responsibilities.
About Equus Workforce Solutions
At Equus Workforce Solutions, we are dedicated to empowering job seekers and career changers to prepare for and thrive in their careers, particularly in high-growth, high-demand industries. Our highly skilled workforce professionals deliver a range of comprehensive workforce solutions at integrated career centers, sector-focused centers, and community partner sites.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Ability to adapt to the changing needs of contracts or contractors.Proficient in MS Office and Google Docs.Minimum of two years of experience in career advisement, development, workshop facilitation, workforce curriculum development, public speaking, and content creation.Strong organizational skills to prioritize tasks and document client interactions effectively.Excellent telephone, computer, and communication skills, both written and verbal.Proven leadership abilities with a track record of thriving in collaborative, dynamic environments with diverse objectives.Professional familiarity with a wide range of occupations and career paths, particularly in the healthcare sector.Preferred: Bachelor's degree from an accredited institution in education, social services, healthcare, communications, or a related field; or at least two years of relevant experience.Customer service experience is required.
About the job
Establish a professional, one-on-one relationship with clients to identify and overcome barriers to employment. This involves assessment, personalized support, and effective coordination.
Deliver ongoing case management and follow-up to ensure client success.
Facilitate new client orientation and work closely with educational institutions, account managers, and management to ensure compliance with documentation requirements.
Lead professional development workshops to enhance client skills.
Maintain a well-organized database of client information and detailed records of all interactions, ensuring adherence to contractual obligations with funding agencies.
Conduct individualized assessments of employment readiness and provide referrals to relevant community and social service organizations as needed.
Thoroughly complete all required enrollment documentation.
Document participant interactions and activities in case notes, ensuring follow-up contacts are made as specified by contracts.
Develop solutions to address participant attendance challenges.
Assist with the preparation of project reports, including metrics on participation and placement.
Oversee program management, including coordination of introductory and weekly workshops, grant disbursement in line with funding targets, and collection of placement data.
Ensure quality and relevance in job preparation workshops, focusing on a business-driven curriculum and effective communication of next steps for participants.
Collaborate with the business services team to identify job openings, required qualifications, and training workshops that effectively prepare job seekers.
Create and implement a communication plan to keep staff informed about center-wide initiatives and their roles in achieving operational goals.
Engage in training, capacity building, and professional development activities; work with leadership to identify and address operational challenges.
Provide operational support as needed.
Assist with client intake services at the Center.
Support compliance-driven operational standards.
Perform additional tasks as assigned that are reasonably related to job responsibilities.
About Equus Workforce Solutions
At Equus Workforce Solutions, we are dedicated to empowering job seekers and career changers to prepare for and thrive in their careers, particularly in high-growth, high-demand industries. Our highly skilled workforce professionals deliver a range of comprehensive workforce solutions at integrated career centers, sector-focused centers, and community partner sites.
