About the job
- Welcome each customer with genuine warmth and professionalism.
- Engage with customers through open-ended questions to ascertain their needs.
- Advise and assist customers in selecting appropriate products while remaining informed about the latest collections and trends.
- Communicate in-store promotions and loyalty program benefits effectively.
- Process cash and card transactions with precision and accuracy.
- Uphold the store's presentation and cleanliness to the highest standards.
- Assist in restocking and preparing the shop floor for daily operations.
- Provide exemplary customer service that aligns with the Flannels brand ethos.
- Proactively suggest add-ons and alternative products when suitable.
- Adhere strictly to all Flannels policies and procedures.

