About the job
The NYC Department of Finance (DOF) is dedicated to the fair, efficient, and transparent administration of the city's tax revenue laws, fostering public trust and promoting compliance through stellar customer service.
The Finance Information Technology (FIT) Division is pivotal in designing, building, and maintaining all aspects of DOF’s technological systems, including hardware, software, applications, infrastructure, communications, and data security. FIT plays a crucial role in delivering and managing tax-related payment solutions for New York City, ensuring that technology aligns with our mission to enhance revenue collection while improving customer experience. Our responsibilities extend to systems and websites that facilitate citywide payments, land records management, property assessments, parking adjudications, customer service, and ensuring public safety through the Sheriff’s office.
We are on the lookout for a visionary Chief Technical Officer to lead our software development initiatives and support efforts, ensuring the delivery of innovative and scalable solutions that align with our strategic objectives. This executive position, reporting directly to the Chief Information Officer, demands a blend of business insight and expertise in emerging technologies to optimize IT and data usage, reduce routine tasks, elevate productivity, enhance employee satisfaction, and improve customer outcomes. This is a unique opportunity to shape a world-class legacy for New York City by successfully phasing out outdated legacy technologies.
Key Responsibilities Include:
- Formulating and gaining consensus on a five-year roadmap aimed at modernizing and integrating our systems.
- Assessing existing technologies and systems to evaluate their impact and efficiency.
- Providing agile and responsive support to stakeholders.
- Establishing best practices for software development, deployment, and DevSecOps methodologies.
- Recruiting, developing, and retaining top-tier technology talent while fostering a culture of innovation and excellence.
- Collaborating with the Enterprise Architect, Chief Information Security Officer (CISO), FIT Operations Officer, and Solution Delivery Officer to devise and implement enterprise strategies that enhance technology and data utilization.
- Overseeing the evaluation of emerging technologies and leading development teams in rapid technical proofs of concept to validate the relevance of digital and data solutions to DOF’s mission and strategy.
- Managing and implementing a Continuation of Operations Plan in response to emergencies and system outages.
- Leading application, digital products, data warehouse, ETL, and data analytics teams in the design, enhancement, and maintenance of systems that power DOF's operations.

