About the job
We are seeking a skilled Cisco Hardware Specialist with expertise in UCS Series and UCS Manager to join our dynamic team. This position requires a strong background in compute hardware troubleshooting, along with the ability to install, administer, and maintain hardware infrastructure effectively.
Key Responsibilities:
- Perform advanced troubleshooting of compute hardware to resolve issues promptly.
- Install, configure, and maintain hardware infrastructure components.
- Diagnose and rectify system performance and operational issues, ensuring minimal downtime.
- Triage user-submitted tickets related to hardware infrastructure and provide timely resolutions.
- Utilize monitoring tools to track resource usage and system performance.
- Contribute to Knowledge Management by creating and updating technical documentation.
- Apply firmware and software patches as necessary to keep systems up to date.
- Provide peer assistance and collaborate with team members to enhance knowledge sharing.

