About the job
At Jellyfish, we celebrate our individual differences as our greatest strengths. We are committed to empowering every team member to achieve their full potential and share their unique viewpoints in our collaborative workplace. As an equal opportunity employer, we believe that a diverse and inclusive workforce fosters innovation and results in superior solutions. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal attributes.
Jellyfish is a global digital marketing agency, blending technology enthusiasts, creative thinkers, and media and data specialists to guide our clients through their digital transformation. Our dedication to diverse perspectives drives our innovative strategies that disrupt conventional methods, redefine media activation, and craft impactful narratives for our global clientele and their customers. Join us in creating a future where business success and personal growth go hand in hand.
Job Overview
As a vital member of our collaborative team reporting to the Senior Project Manager Director, you will have the opportunity to develop your skills while applying your expertise. We are seeking a Client Operations Analyst responsible for:
Meeting client needs effectively.
Overseeing project processes, including schedule management, budget control, and timely deliveries.
Ensuring high-quality outputs that align with client objectives and Jellyfish standards.
Balancing practical execution with daily leadership responsibilities.
Facilitating communication among project teams and company partners to ensure seamless daily operations.
Qualifications
Proficiency in English (advanced/fluent) as our clients and team are based in the USA.
Strong foundational knowledge of project management principles.
Experience with project management tools (e.g., MS Project, Smartsheet, Wrike, or similar).
Understanding of both waterfall and agile methodologies.
Capacity to build and maintain strong relationships with internal and external stakeholders.
Insight into the technologies and processes involved in delivering digital projects in an advertising context.
A proactive mindset and exceptional problem-solving skills.