Education:- A Bachelor’s degree is required.Experience:- A minimum of five years in talent solutions or operational excellence is necessary.Skills and Abilities:- Strong analytical and problem-solving capabilities, particularly with respect to Return on Investment (ROI).- Proficiency in identifying trends and opportunities, assessing variability and business impact, and creating data-driven recommendations.- Ability to manage multiple projects simultaneously, tailoring action plans to meet client success.- A solid understanding of continuous process improvement methodologies is essential.
About the job
As a pivotal member of Cielo's client services leadership team, the Client Operations Manager plays a critical role in enhancing client satisfaction and service quality. This position involves analyzing various service delivery metrics and team processes to implement strategic improvements. The ideal candidate will empower their team and leadership to provide transformative insights and develop innovative talent acquisition solutions.
Location: This is a hybrid role requiring in-office attendance three times a week in Farringdon, London. The successful candidate should also be open to traveling to client locations in Dublin and Warsaw.
About Cielo
Cielo invites you to accelerate your career by joining us as a Client Operations Manager! At Cielo, you will collaborate with some of the brightest minds in the industry and take charge of your professional growth. We believe that talent is on the rise, and so are the opportunities for ambitious individuals like you. Our innovative approach in Talent Acquisition, Search, Consulting, and Digital Accelerators™ enables us to provide exceptional talent experiences and develop solutions that empower our clients to outshine their competition.Cielo is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
This job posting is no longer active and is not accepting applications.
Education:- A Bachelor’s degree is required.Experience:- A minimum of five years in talent solutions or operational excellence is necessary.Skills and Abilities:- Strong analytical and problem-solving capabilities, particularly with respect to Return on Investment (ROI).- Proficiency in identifying trends and opportunities, assessing variability and business impact, and creating data-driven recommendations.- Ability to manage multiple projects simultaneously, tailoring action plans to meet client success.- A solid understanding of continuous process improvement methodologies is essential.
About the job
As a pivotal member of Cielo's client services leadership team, the Client Operations Manager plays a critical role in enhancing client satisfaction and service quality. This position involves analyzing various service delivery metrics and team processes to implement strategic improvements. The ideal candidate will empower their team and leadership to provide transformative insights and develop innovative talent acquisition solutions.
Location: This is a hybrid role requiring in-office attendance three times a week in Farringdon, London. The successful candidate should also be open to traveling to client locations in Dublin and Warsaw.
About Cielo
Cielo invites you to accelerate your career by joining us as a Client Operations Manager! At Cielo, you will collaborate with some of the brightest minds in the industry and take charge of your professional growth. We believe that talent is on the rise, and so are the opportunities for ambitious individuals like you. Our innovative approach in Talent Acquisition, Search, Consulting, and Digital Accelerators™ enables us to provide exceptional talent experiences and develop solutions that empower our clients to outshine their competition.Cielo is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.