About the job
Join the FP Markets Group, a reputable Australian brokerage firm that is globally regulated and provides traders with access to a wide array of CFDs including Forex, Indices, Commodities, Stocks, and Cryptocurrencies. We are experiencing rapid growth and are on the lookout for a dedicated Full-Time Client Relations Specialist for the Turkish market to join our Cyprus team with the flexibility to work remotely. We take pride in being recognized as a certified Great Place to Work®.
This role is ideal for enthusiastic and driven professionals eager to achieve remarkable earnings in a dynamic and supportive environment.
Reporting to: Head of Customer Experience
Key Responsibilities:
- Establish and maintain strong relationships with clients, partners, and organic clients within the Turkish market.
- Actively engage with trading professionals across various platforms to grow the client base and partnerships.
- Identify and utilize local marketing channels to boost visibility and promote our products effectively.
- Ensure a smooth onboarding process for clients and enhance their overall user experience.
- Foster partnerships based on existing rebate structures while maintaining robust partner relationships.
- Uphold regulatory policies and ethical standards with diligence.
- Regularly monitor affiliates and partners to optimize their performance and ensure Key Performance Indicators (KPIs) are met.
Candidate Profile:
- Preference will be given to candidates with experience in the FX/CFD and online trading sectors.
- Fluency in Turkish is required; proficiency in English is also essential, especially for those with regional experience or connections.
- A minimum of a Bachelor’s degree (Master’s preferred) in Accounting, Business, Management, Economics, Marketing, or related fields.
- Client-focused with strong customer service and negotiation skills.
- Exceptional communication and writing abilities.
- A capacity to influence and achieve mutually beneficial outcomes for both the company and the client.
- Dynamic, self-motivated, competitive, with a strong desire for success.
- Able to work independently and collaboratively with a positive attitude.
What We Offer:
- A recognized Great Place to Work®, reflecting our commitment to a positive culture and employee well-being.
- A welcoming, youthful, and diverse team with approachable leadership.
- The opportunity to contribute to a business at a growth phase.
- A high level of autonomy, support for new ideas, and the chance to apply your expertise to best practices.
- Ongoing personal development, training budget, and opportunities to grow alongside the company.

