You are perfect for this role if:Customer service is your strength.Responsiveness and attention to detail are your allies.Listening is second nature to you.You are an excellent communicator.If you share our values of commitment and authenticity, and if you are generous in your interactions and agile in your actions, then join our professional, straightforward, and friendly collective, and let’s dare together!
About the job
As a key member of our Customer Service team, reporting directly to the Customer Service Manager, you will play an essential role in assisting our clients.
A typical day at Boulanger includes:
Delivering exceptional customer service. How? By greeting each customer promptly and guiding them with professionalism to ensure their complete satisfaction.
Processing transactions. How? By adhering to procedures and paying attention to detail for a seamless and enjoyable experience.
Simplifying financing options. How? By creating financing files and providing clear answers to help each customer make their purchases.
Streamlining product pickups. How? By ensuring products are ready quickly while offering accessories to enhance the experience.
Efficiently managing after-sales service. How? By finding tailored solutions and offering personalized support that makes a difference.
Building customer loyalty. How? By introducing loyalty programs and nurturing lasting relationships of trust.
Providing a premium experience. How? By anticipating customer needs and proposing customized solutions that exceed their expectations.
About Boulanger
For over 70 years, Boulanger has been helping the French people in their daily lives with recognized expertise in home appliances and multimedia. With more than 220 stores and a strong online presence at Boulanger.com, customer satisfaction is our top priority.What sets us apart? At Boulanger, everything starts with the customer. Our ambition is to deliver an excellent experience through passionate collaborators, driven by the desire to excel and innovate together.Our values: Pro: We apply our expertise to serve our customers with rigor and commitment.Simple: We favor an accessible approach and clear solutions.Friendly: We cultivate positivity and authentic human relationships.Joining Boulanger means growing within a company that values talent, offers development opportunities, and places collaboration at the heart of its mission.
This job posting is no longer active and is not accepting applications.
You are perfect for this role if:Customer service is your strength.Responsiveness and attention to detail are your allies.Listening is second nature to you.You are an excellent communicator.If you share our values of commitment and authenticity, and if you are generous in your interactions and agile in your actions, then join our professional, straightforward, and friendly collective, and let’s dare together!
About the job
As a key member of our Customer Service team, reporting directly to the Customer Service Manager, you will play an essential role in assisting our clients.
A typical day at Boulanger includes:
Delivering exceptional customer service. How? By greeting each customer promptly and guiding them with professionalism to ensure their complete satisfaction.
Processing transactions. How? By adhering to procedures and paying attention to detail for a seamless and enjoyable experience.
Simplifying financing options. How? By creating financing files and providing clear answers to help each customer make their purchases.
Streamlining product pickups. How? By ensuring products are ready quickly while offering accessories to enhance the experience.
Efficiently managing after-sales service. How? By finding tailored solutions and offering personalized support that makes a difference.
Building customer loyalty. How? By introducing loyalty programs and nurturing lasting relationships of trust.
Providing a premium experience. How? By anticipating customer needs and proposing customized solutions that exceed their expectations.
About Boulanger
For over 70 years, Boulanger has been helping the French people in their daily lives with recognized expertise in home appliances and multimedia. With more than 220 stores and a strong online presence at Boulanger.com, customer satisfaction is our top priority.What sets us apart? At Boulanger, everything starts with the customer. Our ambition is to deliver an excellent experience through passionate collaborators, driven by the desire to excel and innovate together.Our values: Pro: We apply our expertise to serve our customers with rigor and commitment.Simple: We favor an accessible approach and clear solutions.Friendly: We cultivate positivity and authentic human relationships.Joining Boulanger means growing within a company that values talent, offers development opportunities, and places collaboration at the heart of its mission.