About the job
Join Hike Medical as a Clinical Account Manager!
At Hike Medical, we are revolutionizing musculoskeletal care, beginning with the feet. Our innovative AI-driven platform transforms a quick 30-second web-based foot scan into tailor-made, 3D-printed insoles — a modern alternative to traditional plaster casts and foam boxes that have long dominated orthotic fabrication. We are making strides to enhance workflows in O&P clinics, podiatry practices, and physical therapy centers nationwide, enabling clinicians to see more patients, streamline billing processes, and achieve superior patient outcomes.
Backed by leading venture capitalists, we cultivate a dynamic, no-nonsense culture out of Boston's Seaport, propelling ourselves towards a $100M ARR as we aim to support the daily lives of 10 million Americans.
Proudly the world's first and only PDAC-approved 3D-printed custom insole
Utilizing three proprietary AI models to enhance user experience
Offering two distinct products: one tailored for employers and health plans, and another specifically for clinics — fostering a beneficial cycle of clinician-generated data
Your Role
As Hike's inaugural Account Manager focused exclusively on the clinical sector, you will take charge of the complete commercial lifecycle for a growing portfolio of O&P clinics, podiatry practices, and physical therapy centers — from initial demo through onboarding and sustained revenue growth.
This is a full-cycle position where you are responsible for the demo, onboarding, and driving user adoption, maintaining accountability for commercial performance from day one through renewal and beyond. This role is ideal for someone who:
Excels at managing the entire relationship — comfortable closing a demo in the morning and addressing billing inquiries in the afternoon
Can engage confidently with clinicians and practice owners regarding workflow, reimbursement, and practice economics
Is organized and skilled enough to manage a high volume of accounts at various stages without losing track
You will collaborate closely with our Clinical SDRs at the top of the sales funnel and work alongside Operations and Product teams to ensure smooth delivery, positioning you at the heart of Hike's clinical revenue strategy.