Qualifications
Key Responsibilities:
Act as the clinical subject-matter expert for VA customers, supporting both new and existing opportunities.
Assist in the elicitation of clinical process requirements. Participate in RFX responses, demonstrations, and customer presentations as a clinical expert.
Evaluate VA clinical workflows and align them with software functionalities.
Engage directly with VA clinicians (physicians, nurses, pharmacists, care coordinators), informatics staff, and clinical leaders.
Convert clinical needs and feedback into actionable requirements for our Sales, Engineering, and Product teams.
Collaborate with internal teams to translate identified gaps into new product capabilities.
Support clinical discussions during pre-sales, pilots, and proof-of-concept initiatives, effectively communicating how client requirements are met using InterSystems products.
Ensure solutions comply with VA clinical standards, policies, and documented requirements.
Required Qualifications:
Clinical degree required (e.g., RN, NP, PA, MD/DO, PharmD, or other licensed healthcare professional).
3 to 7+ years of clinical practice and/or clinical informatics experience.
In-depth clinical knowledge within the healthcare community.
Experience with electronic health records.
Exceptional communication and presentation skills.
Preferred Qualifications:
Active or prior clinical experience within the U.S. Department of Veterans Affairs.
Previous experience with a VA contractor or health technology vendor supporting VA initiatives.
Background in clinical informatics, health IT implementation, or quality improvement.
Familiarity with VA clinical workflows, documentation practices, and care models.
About the job
At InterSystems, we are proud to power some of the most critical applications in the healthcare industry, managing over a billion patient records worldwide. With a legacy spanning more than 40 years, we have partnered with the U.S. Department of Veterans Affairs (VA) to enhance the delivery of essential services, including healthcare, for Veterans and their families.
We are currently looking for a dedicated Clinical Specialist to enhance the utilization of our software solutions within VA medical centers and associated clinics. This pivotal role serves as a clinical subject-matter expert, facilitating communication between frontline VA clinicians and our internal teams in sales, marketing, product development, and implementation.
About InterSystems
InterSystems is a global leader in software solutions for healthcare and other industries, renowned for driving innovation and enhancing patient care. Our commitment to the U.S. Department of Veterans Affairs exemplifies our dedication to improving lives through technology.