About the job
What Will You Contribute?
During the initial months after relocating from a temporary accommodation to their own residence within the municipality, many challenges present themselves to status holders. There are numerous tasks to manage concerning finances, administrative matters, housing, employment, and health. As a Coaching Support Specialist, you will assist new residents of the municipality in navigating these challenges. With your attentive ear and practical support, you will help them find their footing.
What Will You Do?
- Provide assistance with various registrations and applications using a checklist.
- Guide refugees in their interactions with agencies and in signing up for services like health insurance or education.
- Support in completing (digital) forms.
- Advise on municipal issues regarding housing, insurance, payments, education, and healthcare.
- Explain the workings of procedures and agencies, assisting with the handling of (digital) correspondence.
- Facilitate communication with agencies.
- Document and record all interactions in our tracking system.

