About the job
Are you ready to drive global connections?
At Kong, we believe in the power of technology to transform businesses. If you feel you may not meet every requirement but are eager to contribute, we encourage you to apply. Our ideal candidate possesses strengths in key areas while demonstrating curiosity and capability in others.
About the Position:
We are in search of a dynamic Commercial Solutions Engineer who is passionate about fostering new business relationships, advocating for our technology, onboarding and training new clients, and uncovering revenue opportunities with existing customers. The ideal candidate will have a background in open-source technology and a solid understanding of NGINX, Docker, HTTP, AWS, Postgres, and Cassandra.
Key Responsibilities:
Assist field sales in demonstrating the benefits of the Kong API Management platform to clients.
Identify customer requirements and nurture trusted relationships through the sales lifecycle, from initial product demonstrations to final implementation.
Support Proofs of Concept (PoCs) throughout the evaluation journey.
Ensure complete customer satisfaction across your assigned accounts.
Prioritize customer needs and collaborate with support, product, and engineering teams to address challenges effectively.
Develop technical documentation for DevOps, implementation strategies, and service engagements.
Perform additional tasks as required by your manager.
Qualifications:
1-3 years of experience in software engineering or sales engineering within a SaaS, open-source, or enterprise software environment.
Candidates with a background in post-sales or support who are interested in transitioning to technical sales will also be considered.
Strong understanding of cloud computing trends and open-source business models.
Excellent listening and communication skills.
Confidence in leading discussions with Product Managers, Engineers, and Executives. A passion for thriving in a fast-paced startup culture is a must.
Preferred Qualifications:
Experience with Docker, Kubernetes, or similar technologies is a plus.
Familiarity with API design and management.

