Qualifications
Must Have:Minimum of 8 years of experience with Enterprise Commvault, Zerto, and Netbackup troubleshooting or administration.Strong understanding of network fundamentals.Knowledge of enterprise backup solutions including job scheduling, automation, reporting, and backup performance.Experience with tape rotation and tape management in physical tape libraries.Familiarity with D2D and/or physical library backup products, such as StoreOnce and MSL tape libraries.Proficiency in at least one operating system.Preferable:Knowledge of remote support and monitoring processes.Experience with ServiceNow.ITIL Certification.Certifications:Trained and certified in Veeam, Commvault, or any enterprise backup application is ideal. Additional knowledge of Data Protector or other enterprise backup software is preferred.
About the job
We are seeking an experienced Commvault Backup Engineer L3 to join our dynamic 24/7 IT backup operations team. The ideal candidate will have over 8 years of experience in managing backup processes and systems. This role focuses on maintaining and enhancing our Commvault and Zerto backup operations, ensuring that backups are executed efficiently and effectively.
Your key responsibilities will include leading communication with customer teams and internal stakeholders to resolve backup-related issues, ensuring high customer satisfaction. You will also be responsible for supporting and troubleshooting backup, recovery, and archiving in a complex, distributed environment.
In this role, you will analyze daily backup failures, identify root causes, and implement systematic solutions to achieve a backup success rate nearing 100%. Additionally, you will create and maintain documentation for backup procedures, solutions, and licensing, while planning and implementing best practices for backup solutions.
About Talworx
At Talworx, we pride ourselves on being at the forefront of technology solutions. Our commitment to excellence in IT services ensures that our teams are equipped with the skills and tools necessary to deliver top-notch support and solutions to our clients. Join us to be a part of a forward-thinking company that values innovation and customer satisfaction.