About the job
Join our dynamic 24/7 IT backup operations team as a Commvault Backup Engineer. In this pivotal role, you will take charge of backup-related processes, ensuring the seamless operation of managed Commvault environments.
Your responsibilities will include leading the resolution of complex issues in collaboration with customer and internal teams, maintaining operational integrity, and enhancing customer satisfaction through effective communication.
Key tasks involve managing intricate backup solutions, which may encompass virtual libraries, disk-to-disk backup systems, physical tape libraries, operating systems, backup software, switches, SAN, and library components.
You will also support and troubleshoot backup, recovery, and archiving in a large-scale, distributed environment, systematically analyzing daily backup failures to achieve a success rate close to 100%.
Regular reporting on backup environment activities, planning and implementing best practices for backup solutions, and ensuring adequate storage capacity will be vital to your role. You will create and update documentation for backup procedures, solutions, and licensing, and perform configuration changes as per design specifications.
Additionally, you will upgrade backup software across various versions and manage regular patching within the backup environment.

