RequirementsMinimum of 2 years of relevant experience in IT support.Active Secret clearance or higher is required.Current Security+ certification (or 8570 equivalent) is mandatory.
About the job
Join the Air Force Research Laboratory (AFRL) as a Computer User Support Analyst, where you will play an essential role in executing USAF programs focused on basic, exploratory, and advanced research. Delaware Nation Industries is proud to support the AFRL at Wright-Patterson Air Force Base, OH, providing vital organizational assistance to enhance the Information Management structure and facilitate the efficient deployment of Information Systems crucial for AFRL's mission.
Deliver exceptional end-user support for Windows desktops, laptops, and tablets.
Assist with standard user applications to ensure a seamless experience.
Install and configure Windows OS images, applications, and necessary system tools.
Troubleshoot and resolve general IT system issues effectively.
Deploy IT components to various user locations.
Provide consistent Windows desktop operating system support and troubleshooting.
Exhibit strong problem-solving abilities to address user concerns.
Utilize support ticketing systems (Remedy, ServiceNow, etc.) efficiently.
Experience with Linux and/or MacOS is a valuable plus.
About Delaware Nation Industries
Delaware Nation Industries is dedicated to providing unparalleled support to defense and government sectors. With a commitment to excellence, we ensure that our clients receive the highest level of service and expertise to meet their operational needs.
This job posting is no longer active and is not accepting applications.
RequirementsMinimum of 2 years of relevant experience in IT support.Active Secret clearance or higher is required.Current Security+ certification (or 8570 equivalent) is mandatory.
About the job
Join the Air Force Research Laboratory (AFRL) as a Computer User Support Analyst, where you will play an essential role in executing USAF programs focused on basic, exploratory, and advanced research. Delaware Nation Industries is proud to support the AFRL at Wright-Patterson Air Force Base, OH, providing vital organizational assistance to enhance the Information Management structure and facilitate the efficient deployment of Information Systems crucial for AFRL's mission.
Deliver exceptional end-user support for Windows desktops, laptops, and tablets.
Assist with standard user applications to ensure a seamless experience.
Install and configure Windows OS images, applications, and necessary system tools.
Troubleshoot and resolve general IT system issues effectively.
Deploy IT components to various user locations.
Provide consistent Windows desktop operating system support and troubleshooting.
Exhibit strong problem-solving abilities to address user concerns.
Utilize support ticketing systems (Remedy, ServiceNow, etc.) efficiently.
Experience with Linux and/or MacOS is a valuable plus.
About Delaware Nation Industries
Delaware Nation Industries is dedicated to providing unparalleled support to defense and government sectors. With a commitment to excellence, we ensure that our clients receive the highest level of service and expertise to meet their operational needs.