About the job
- Play a vital role in the daily operations of our hotel's conference and function facilities, ensuring that every event unfolds seamlessly and provides remarkable experiences for our guests.
- Oversee the setup and execution of events according to detailed function sheets, making certain that all staff are thoroughly briefed on event specifics, menu items, and service protocols.
- Collaborate with conference planners, kitchen teams, and internal departments to manage event needs, including guest counts, menu alterations, and service schedules.
- Assist the Assistant Conference & Events Operations Manager in supervising, training, and developing staff while nurturing a positive and unified team atmosphere.
- Evaluate event quality, respond to guest feedback, and tackle operational challenges, ensuring all equipment, function spaces, storage areas, and audiovisual facilities are maintained to the highest standards.
- Adhere to hygiene, safety, fire regulations, and operational protocols, executing any additional reasonable tasks as assigned by management.

