About the job
Nintendo of America Inc.
About Us: For over 30 years, Nintendo has been dedicated to creating smiles through innovative entertainment experiences. At Nintendo of America, we collaborate closely with Nintendo Co., Ltd. to deliver beloved franchises such as Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™, and Splatoon™. We achieve this through our video games, hardware, and partnerships in various entertainment ventures, including films and theme parks.
As an equal opportunity employer, we pride ourselves on fostering a welcoming and inclusive environment that serves our employees, products, and the diverse communities we engage with. To learn more about us, visit https://www.nintendo.com/.
Team Overview: As part of the Inventory Operations & Applications department, the Configuration Support Specialist plays a crucial role in managing technical product and system configurations for Nintendo’s merchandise, including finished goods and repair programs. The primary responsibility includes creating part numbers and SKUs.
Responsibilities:
- Collaborate with engineers, designers, and technical services to define product and part specifications.
- Evaluate impacts associated with product changes and coordinate change management efforts.
- Ensure timely remediation of issues while aligning stakeholders to standards and guidelines.
- Initiate Agile requests for updates to Engineering Specifications, Part Numbers, BOMs, and Oracle EBS system changes.
- Manage product structure changes throughout the lifecycle and communicate updates effectively.
- Lead planning and implementation meetings for Technical Services product configurations.
- Develop workflows for part approvals and manage the overall part re-approval process.