About the job
Key Responsibilities
As a Control Room Officer, your role is crucial in safeguarding people, property, and information. Your duties will include:
- Monitoring and documenting any unusual or unsafe activities, taking necessary action as required.
- Coordinating the dispatch of mobile or patrol officers to secure access points and respond to service calls and emergencies.
- Overseeing the movements of security personnel to ensure prompt service responses and maintain employee safety.
- Responding to alarm systems and notifying the appropriate response teams according to established procedures.
- Collecting and disseminating relevant information from media and other sources to clients.
- Keeping accurate records of all activities during your shifts.
- Assisting in the creation and implementation of security policies and procedures to ensure compliance with company and industry standards, consistently meeting or exceeding customer expectations.
Note: The responsibilities outlined above provide a glimpse into the role. If you meet the minimum qualifications and believe you have what it takes to excel, we want to hear from you!