Required Qualifications1+ year of experience in Customer Service, Client Support, or a similar role (highly preferred).Professional/Advanced English proficiency (both spoken and written) for daily interactions with English-speaking clients.Experience collaborating with U.S.-based clients or companies (highly preferred).Excellent communication skills and a customer-centric approach.Proficiency with computers and adaptability to learn internal systems.Strong organizational skills and the ability to work independently while managing follow-ups.Preferred QualificationsExperience in BPO, Shared Services, SaaS, Healthcare, or international call centers.Familiarity with case management platforms, ticketing systems, or CRM tools.
About the job
About the Role
Join us as a Credentialing Service Specialist in a dynamic, customer-focused environment where your English communication skills will shine. We are seeking a dedicated professional with a strong customer service background to assist U.S.-based healthcare providers throughout the credentialing journey. This role is perfect for individuals with experience in English-speaking client interactions who are eager to establish a fulfilling career in healthcare operations.
No prior credentialing experience is necessary — comprehensive training will be provided.
Previous customer service experience in English is highly valued.
Your Responsibilities
Engage in daily communication with U.S.-based healthcare professionals through email and internal systems.
Oversee and follow up on credentialing cases, ensuring all documentation is accurate and compliant.
Maintain professional communication with clients regarding requirements, timelines, and updates on their cases.
Accurately track and document case information in internal systems.
Work collaboratively with internal teams to ensure efficient case resolutions.
Handle sensitive information with discretion and professionalism.
About MedTrainer
Who We AreAt MedTrainer, we are a premier Healthcare Technology company operating within the expansive $800 billion U.S. healthcare industry. With over a decade of experience, we empower healthcare organizations by simplifying compliance, credentialing, and training through innovative technology and managed services.We are on an exciting growth trajectory — seeking passionate professionals who aspire to make a significant impact in one of the most vital sectors.BenefitsRobust career development opportunitiesComprehensive paid major medical insuranceSavings Plan (Caja de Ahorro)Complimentary Breakfast, Lunch, Drinks, and SnacksOn-site Health DepartmentTotalPass - discounted access to gyms and studiosHybrid work model
This job posting is no longer active and is not accepting applications.
Required Qualifications1+ year of experience in Customer Service, Client Support, or a similar role (highly preferred).Professional/Advanced English proficiency (both spoken and written) for daily interactions with English-speaking clients.Experience collaborating with U.S.-based clients or companies (highly preferred).Excellent communication skills and a customer-centric approach.Proficiency with computers and adaptability to learn internal systems.Strong organizational skills and the ability to work independently while managing follow-ups.Preferred QualificationsExperience in BPO, Shared Services, SaaS, Healthcare, or international call centers.Familiarity with case management platforms, ticketing systems, or CRM tools.
About the job
About the Role
Join us as a Credentialing Service Specialist in a dynamic, customer-focused environment where your English communication skills will shine. We are seeking a dedicated professional with a strong customer service background to assist U.S.-based healthcare providers throughout the credentialing journey. This role is perfect for individuals with experience in English-speaking client interactions who are eager to establish a fulfilling career in healthcare operations.
No prior credentialing experience is necessary — comprehensive training will be provided.
Previous customer service experience in English is highly valued.
Your Responsibilities
Engage in daily communication with U.S.-based healthcare professionals through email and internal systems.
Oversee and follow up on credentialing cases, ensuring all documentation is accurate and compliant.
Maintain professional communication with clients regarding requirements, timelines, and updates on their cases.
Accurately track and document case information in internal systems.
Work collaboratively with internal teams to ensure efficient case resolutions.
Handle sensitive information with discretion and professionalism.
About MedTrainer
Who We AreAt MedTrainer, we are a premier Healthcare Technology company operating within the expansive $800 billion U.S. healthcare industry. With over a decade of experience, we empower healthcare organizations by simplifying compliance, credentialing, and training through innovative technology and managed services.We are on an exciting growth trajectory — seeking passionate professionals who aspire to make a significant impact in one of the most vital sectors.BenefitsRobust career development opportunitiesComprehensive paid major medical insuranceSavings Plan (Caja de Ahorro)Complimentary Breakfast, Lunch, Drinks, and SnacksOn-site Health DepartmentTotalPass - discounted access to gyms and studiosHybrid work model