About the job
Credit Risk Manager/Director @ Nelo
About Nelo
Nelo is a prominent consumer fintech and e-commerce platform operating in Mexico, boasting over $500 million in annualized GMV and exceeding $70 million in annual revenue. Our mission is to empower consumers in Latin America by providing a modern alternative to traditional credit cards. To date, Nelo has successfully secured over $40 million in venture capital from esteemed investors such as Homebrew, Two Sigma Ventures, and Susa Ventures, alongside a $100 million asset credit facility from Victory Park Capital. Our dynamic team comprises seasoned leaders from top-tier technology companies such as Uber, Amazon, Rappi, and DiDi. We take pride in our agility, intellectual rigor, and operational efficiency. Nelo maintains offices in both Mexico City and New York City.
Location: New York City or Mexico City, with 80% in-office presence.
Language: Proficiency in English is required; Spanish is a plus.
Role Mission: To enhance gross profit and ensure portfolio resilience through iterative testing of approval/decline processes, line assignments, and loan pricing & duration policies.
Key Responsibilities:
Portfolio Resilience: Within the first month, design a strategy to create a portfolio capable of absorbing a 100% increase in losses without allowing gross margin to decline below a predetermined threshold.
Consistent Acquisition Cohorts: By the end of the third month, ensure that no stable segments exhibit a >=15% (relative) discrepancy between expected and actual credit loss performance at acquisition time, by adjusting short-term rules to target any that do.
Early Momentum: Achieve a 1 percentage point increase in gross profit. While achieving the aforementioned outcomes, proactively seek opportunities to refine approval/decline processes, line assignments, pricing, or loan duration policies. Within three months, launch an experiment to test your hypotheses, with the goal of generating at least a 1 percentage point increase in gross profit within the treatment group by the four-month mark.
Steady-State Profit Generation: By the end of your first year, produce a cumulative $1 million in gross profit attributable to your experiments and credit policy changes, escalating to $5 million by year two.

