About the job
Join Carvana as a Customer Advocate, where we are revolutionizing the car-buying experience! We seek passionate individuals with a minimum of 2 years in customer-facing roles to help us grow as the fastest-growing used automotive retailer in U.S. history and a proud member of the Fortune 500.
As a Customer Advocate, you will play a vital role in enhancing our unique Vending Machine experience and engage with the community, ensuring that every customer interaction is delightful and memorable.
Shift Requirement: This position requires availability from 1 PM to 9 PM, with a commitment of 6 days a week, including Saturdays.
Unlock Your Earning Potential!
We offer an attractive starting hourly wage of $18 with opportunities for growth based on performance. Your earnings can increase significantly in a short period:
- Pay Range: $18-$20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
In your first year, you can progress from $18/hr to $20/hr through our performance-driven Careers Not Jobs program, offering four merit increases annually. Eligible team members can receive an additional $0.50 raise every 90 days!
Additionally, Market Operations may present further performance-based incentive programs specific to your location, potentially unlocking even higher earnings.
Benefits + Perks:
- Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match and the opportunity for overtime during peak seasons.
- Fast Track Advancement Opportunities for outstanding performers to achieve higher pay rates sooner.
- Health & Wellness: 100% Company Paid Healthcare Premiums, including Dental and Vision benefits. Engage in our wellness program designed to support overall health, including pet care savings for your furry friends!
- Generous paid time off policy (13 days in the first year, increasing to 20 days thereafter).
- Education Support tailored to your academic journey.

