Qualifications
Strong communication skills, both verbal and writtenAbility to handle customer inquiries with patience and professionalismPrior experience in customer service is a plus but not mandatoryProficient in using computers and various software applicationsA team player with a positive attitude
About the job
Join our dynamic team at Raidmax Technologies Pvt Ltd as a Customer Care Associate. In this role, you will provide exceptional service to our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience. Your responsibilities will include addressing customer queries via phone and email, maintaining accurate records, and collaborating with various departments to enhance customer satisfaction.
If you are passionate about delivering excellent service and are eager to learn and grow in a supportive environment, we want to hear from you!
About Raidmax Technologies Pvt Ltd
Raidmax Technologies Pvt Ltd is a leading technology company based in Kolkata, committed to providing innovative solutions and outstanding customer service. We pride ourselves on our team-oriented culture and our dedication to employee growth and development.