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Experience Level
Experience
Qualifications
Qualifications:• 1-2 years of experience in Inbound/Outbound Technical Support in an International BPO.• Proficient in closing calls independently.• Excellent command of English communication skills.• Familiarity with troubleshooting issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad.• Strong customer service orientation.
About the job
Join Our Team as a Customer Care Executive!
Are you looking for an exciting opportunity in the BPO sector? Adeeba e-Services is currently seeking dedicated Customer Care Executives (CCE) to provide exceptional technical support to our international clients. You will play a pivotal role in resolving technical issues related to computers, printers, broadband, routers, and more.
Key Responsibilities: • Handle inbound/outbound calls, ensuring to close calls independently. • Provide expert troubleshooting for various technical issues. • Deliver accurate and timely resolutions to customer inquiries. • Maintain good communication skills in English while interacting with clients. • Adaptability to work during night shifts is essential.
Salary: Negotiable based on experience and current CTC, along with attractive incentives.
About Adeeba e-Services Private Limited
Adeeba e-Services Private Limited is a leading provider of 24/7 technical support services to clients in the USA, specializing in printers, routers, and email assistance. We also offer comprehensive website development services for both national and international businesses, making us a trusted partner in technology solutions.
Customer Care Executive - International BPO in Kolkata
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Qualifications:• 1-2 years of experience in Inbound/Outbound Technical Support in an International BPO.• Proficient in closing calls independently.• Excellent command of English communication skills.• Familiarity with troubleshooting issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad.• Strong customer service orientation.
About the job
Join Our Team as a Customer Care Executive!
Are you looking for an exciting opportunity in the BPO sector? Adeeba e-Services is currently seeking dedicated Customer Care Executives (CCE) to provide exceptional technical support to our international clients. You will play a pivotal role in resolving technical issues related to computers, printers, broadband, routers, and more.
Key Responsibilities: • Handle inbound/outbound calls, ensuring to close calls independently. • Provide expert troubleshooting for various technical issues. • Deliver accurate and timely resolutions to customer inquiries. • Maintain good communication skills in English while interacting with clients. • Adaptability to work during night shifts is essential.
Salary: Negotiable based on experience and current CTC, along with attractive incentives.
About Adeeba e-Services Private Limited
Adeeba e-Services Private Limited is a leading provider of 24/7 technical support services to clients in the USA, specializing in printers, routers, and email assistance. We also offer comprehensive website development services for both national and international businesses, making us a trusted partner in technology solutions.