About the job
ABOUT VETERINARY EMERGENCY GROUP (VEG)
Founded in 2014, Veterinary Emergency Group (VEG) is dedicated to providing exceptional care for pets and their owners during critical times. By challenging traditional emergency care practices, we have rapidly expanded to offer 24/7 services across numerous locations, ensuring a superior experience for both our clients and staff—whom we affectionately call VEGgies!
At VEG, we prioritize your professional aspirations in veterinary emergency medicine, fostering an environment that encourages open communication, teamwork, and innovative care practices. Our facilities are designed with patient comfort in mind, allowing you to handle a diverse range of cases, including exotic animals, while delivering a truly customer-centered experience.
We are proud to be recognized as a certified Great Place to Work® for 2025 and 2026.
THE ROLE
As a Customer Experience Coordinator, you will play a vital role in shaping the customer journey through excellent service, proactive engagement, and effective communication. Your passion for enhancing the experience of clients—before, during, and after their visit—will be essential in this role. With a friendly demeanor and a professional approach, you will prioritize patient and customer needs, ensuring a welcoming and supportive atmosphere. This position offers opportunities for personal and professional growth, allowing you to explore new career paths in the veterinary field.

