About the job
ABOUT VETERINARY EMERGENCY GROUP (VEG)
Founded in 2014, VEG is dedicated to revolutionizing the emergency veterinary experience for both pets and their owners. Our mission is to challenge the conventional norms of emergency care, ensuring that every visit is a positive one. With hospitals operating 24/7, 365 days a year across the nation, we strive to provide exceptional care while creating a supportive environment for our team members, affectionately known as VEGgies.
At VEG, we empower you to pursue your aspirations within veterinary emergency medicine. Our innovative, open-concept hospitals allow you to engage with a variety of emergency cases, including exotics. We emphasize a customer-centric approach, ensuring that both animals and their owners receive the utmost care they deserve.
We take pride in our recognition as a certified Great Place to Work® for 2025 and 2026, reflecting our commitment to fostering a nurturing and inclusive workplace.
THE POSITION
As a Customer Experience Coordinator, you will play a pivotal role in shaping the customer journey at VEG. Your passion for enhancing the experience will shine through in every interaction, whether in person, over the phone, or online. You will embody professionalism, warmth, and an unwavering focus on the needs of our customers, prioritizing their experience above all. This position offers an exciting opportunity for personal growth and career advancement within the veterinary field.

