About the job
Join Blueprint as a Project Manager - Customer Experience
At Blueprint, we pride ourselves on being a leading technology solutions firm based in Bellevue, Washington, with a robust presence nationwide. Our team is united by a shared enthusiasm for tackling complex challenges, making our people our most valuable resource. We harness technology as a bridge between strategy and execution, guided by the diverse expertise and insights of our professionals who bring years of experience from various industries. We are bold, intelligent, agile, and above all, fun!
Your Role
As a Project Manager focused on Customer Experience, you will orchestrate, coordinate, and ensure the successful execution of cross-functional programs that align with our intricate business and operational objectives. Collaborating closely with a variety of stakeholders, you will transform ambiguous inputs into structured plans, actionable recommendations, and polished presentations for executives. This position demands exceptional critical thinking, communication, and facilitation skills to synchronize teams, identify risks, and guarantee timely delivery of measurable outcomes.
Operating at both strategic and tactical levels, you will be instrumental in defining programs, monitoring progress, aiding decision-making, and providing clarity across numerous workstreams while effectively influencing without direct authority.
Key Responsibilities
- Develop and maintain comprehensive program plans outlining scope, objectives, timelines, milestones, dependencies, risks, and success metrics.

