Qualifications
What We're Looking ForAs our founding Customer Insights Lead, you will leverage your expertise to connect with customers, conduct surveys, analyze data, and produce insightful executive reports. You'll create a robust insights strategy that will act as the company's primary source of customer and competitive intelligence. Collaborating with senior stakeholders, you'll be pivotal in addressing vital company questions and guiding product development, market strategies, and investment decisions.
About the job
Join Airwallex as a Customer Insights Lead
At Airwallex, we are redefining the financial landscape for global businesses. As a unique unified payments and financial platform, we support over 200,000 companies worldwide—including industry leaders like Brex, Rippling, and Qantas—by providing fully integrated solutions for business accounts, payments, spend management, and treasury operations.
Founded in Melbourne, our team comprises over 2,000 innovative professionals spread across 26 offices globally. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price and Visa, we are at the forefront of building the future of global payments and finance. If you're looking to undertake the most ambitious work of your career, we invite you to join us.
About Airwallex
Airwallex is a pioneer in the financial technology sector, providing a comprehensive platform for businesses to manage their financial operations seamlessly. Our commitment to innovation and customer-centric solutions has made us a trusted partner for many top-tier companies around the world.