Qualifications
Key Responsibilities:Oversee relationships with existing large corporate clients while onboarding new corporates for supplier/vendor finance, channel finance, and factoring programs.Maintain and strengthen relationships with key stakeholders to ensure seamless business operations and collaborate with business Relationship Managers to identify opportunities with existing banking clients.Identify potential clients and expand transaction volumes as the Relationship Manager for Supply Chain Finance Sales within an exciting fintech environment.Support the Portfolio Manager in transaction completion and collaborate with the team for daily transactions while onboarding new clients.Facilitate partnerships with fintech companies and structure products around emerging business opportunities.Assist the SCF sales team in converting leads generated by Anchor Corporate.Work closely with product, operations, and service teams to resolve operational and service-related queries.Required Qualifications:Bachelor’s degree in Business Administration, Marketing, or a related discipline.3-5 years of experience in customer relationship management or a comparable role.Exceptional communication and interpersonal skills.Strong analytical abilities with a knack for interpreting customer data.Proficiency in CRM software and customer management tools.Ability to manage multiple client accounts while effectively prioritizing tasks.Demonstrated problem-solving capabilities and a proactive approach to client management.
About the job
Location: Gurugram, Ahmedabad, Chennai
A prominent financial services organization is seeking a dedicated Customer Relationship Manager (CRM) to become an integral part of our dynamic team. In this role, you will take charge of cultivating and maintaining enduring relationships with our clients, ensuring their needs are met and inquiries addressed promptly to enhance their satisfaction with our offerings.
This influential position involves analyzing customer feedback, pinpointing areas for enhancement, and devising customized solutions that elevate customer experiences and foster loyalty. If you possess a passion for building robust relationships and delivering outstanding customer service, we invite you to apply!
About talworx
Join talworx, a leading player in the financial services sector, where we strive to foster meaningful relationships with our clients and drive innovative solutions that enhance their business operations.